Discrimination When Renting - Your Rights
Landlords cannot discriminate based on protected characteristics. Know the law and how to report.
It's illegal for landlords or letting agents to discriminate against you based on protected characteristics under the Equality Act 2010.
Protected Characteristics
- Age
- Disability
- Gender reassignment
- Marriage or civil partnership
- Pregnancy and maternity
- Race (including nationality and ethnicity)
- Religion or belief
- Sex
- Sexual orientation
'No DSS' is Discrimination
Blanket bans on tenants receiving benefits are indirect discrimination. Courts have ruled that 'No DSS' or 'No Housing Benefit' policies discriminate against women and disabled people, who are more likely to claim benefits.
If a landlord rejects you just because you receive benefits, this is likely discrimination. You can challenge it.
What to Do
- Keep evidence of the discrimination (screenshots of ads, emails)
- Complain to the letting agent's professional body
- Report to your local council
- Contact Shelter for advice
- You may be able to take legal action for compensation
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