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Common Problems
Dealing with Problem Neighbours
Your options when neighbours cause problems, from mediation to formal complaints and your landlord's responsibilities.
10 min read readLast updated: 1 March 2024
If neighbours are causing problems, you have several options depending on the type of issue and who your neighbours' landlord is.
Steps to Take
- Try talking to your neighbour first if it's safe
- Keep a diary of incidents with dates and times
- Report to your landlord and their landlord if known
- Contact your local council's antisocial behaviour team
- For noise, contact Environmental Health
Your Landlord's Role
Your landlord may be able to help if:
- The problem neighbours are also their tenants
- The issue affects your 'quiet enjoyment'
- The problem is so severe you can't use your home properly
Serious Issues
- Call 999 for crimes in progress or danger
- Call 101 for non-emergency police matters
- Consider mediation through your council
- As a last resort, civil court action is possible
Keep records but don't confront aggressive neighbours. Your safety comes first.
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